Thursday, January 22, 2009

When You Get a Bad Grade on Etiquette


Question: I just received my performance review for the year. I had rave reviews for my productivity and the quality of my work, but I received a less-than-shining report on my style. The report particularly recommend that I focus on "finishing and polishing skills" -- both in terms of packaging my work and presenting it to clients, and in leading meetings and interacting with other staff.
I was recently thrown temporarily into a management position that highlighted some of the areas I could improve in my life. I'm not a particularly unpleasant person, however I don't have a lot of experience with professional etiquette.
The assessment used the words "blunt," "grate on" and "informality, as well as "escalated into a shouting match," so I think I should take this recommendation seriously.

Can you recommend a modern-day finishing school near Washington for young women?